Terms and Conditions (CGU)
Verify My Document – Document Verification Service
Last updated: 14/05/2026
1. Purpose
These General Terms and Conditions of Use (hereinafter "CGU") define the terms and conditions for using the site https://verify-my-document.com (hereinafter "the Site") and its services, operated by Verify My Document (hereinafter "the Publisher").
By accessing the Site or using the services offered, the user acknowledges having read, understood, and accepted these CGU without reservation.
2. Services offered
Verify My Document is an online service that allows:
- Uploading documents (PDF, images, ZIP files)
- Automated analysis of document authenticity via artificial intelligence
- Providing a verification report with a confidence score
- Access to a user dashboard, a credit system, and an affiliate program
3. Access to the service
Access to the services requires:
- An Internet connection
- A compatible device
- Creation of a user account (except for the free trial version)
The Publisher reserves the right to suspend or limit access to the service for technical, maintenance, or security reasons.
4. Account creation and management
The user is responsible for the confidentiality of their login details and the use of their account. Any activity carried out via the user's account will be considered as performed by them. In case of fraudulent or suspicious use, the user must immediately inform the Publisher.
5. Use of services
The user agrees to:
- Provide only documents they own or are authorized to submit
- Not use the service for illegal, fraudulent, or public order-offending activities
- Not attempt to bypass, alter, or interfere with the site's security systems
6. Intellectual property
All elements of the site (texts, images, logos, codes, databases) are protected by copyright and intellectual property law. Any reproduction, modification, or distribution without prior authorization is prohibited.
7. Data processing and confidentiality
The Publisher processes personal data in accordance with applicable regulations and its Privacy Policy. Uploaded documents are kept only for the time necessary for analysis, unless the user has an account and chooses to store them in their history. No data is sold or transmitted to unauthorized third parties.
8. Credit system, payments, and billing
8.1. Credits and subscriptions
- Each document verification consumes a defined number of credits;
- credits are sold in packs, with no expiration date;
- subscriptions are sold in periodic packs (monthly or annual), with an expiration date;
- credits are made available to the user immediately after payment confirmation by the banking provider (Stripe webhook).
8.2. Payment methods and currency
Payments are denominated in euros (EUR) and processed via the payment provider Stripe Payments Europe Ltd over a secure TLS connection. Accepted payment methods are bank cards (Visa, Mastercard, American Express) and, depending on availability, compatible wallets (Apple Pay, Google Pay). No banking data is stored on the Publisher's servers.
8.3. Invoice issuance and VAT
A PDF invoice is automatically issued upon each validated payment and made available in the user area, under "My invoices." Prices shown on the site are indicated excluding tax (HT); French value-added tax (VAT) at the current legal rate is added according to the user's tax status:
- Individual or business customer based in France: French VAT applied at the current rate;
- Intra-EU business customer subject to and holding a valid intra-community VAT number: self-billing (VAT not charged — mention "Self-billing, Article 196 of Directive 2006/112/EC");
- Customer based outside the European Union: VAT not applicable, Article 259-1 of the CGI.
Publisher's contact details on invoices: WHITE HAT (SASU), SIREN 102529773, SIRET 10252977300016, intra-community VAT no. FR03102529773, 10 rue de la Paix, 75002 Paris, France.
8.4. Subscription renewal and cancellation
Subscriptions renew automatically at each renewal date (monthly or annual depending on the chosen pack) until cancelled by the user. Cancellation can be done at any time from the personal space, "Subscription" section; it takes effect on the expiration date of the current period. Credits already allocated for the current period remain usable until that date.
8.5. Payment failure
Ñe juon payment eo ejjeḷọk an kōmman ilo an kōmman kein rej kōmman ilo juon juon awa, Stripe ej kōmman bwe en kōmman ilo juon juon awa ilo aolep. Ñe ejjeḷọk an kōmman ilo aolep awa kein rej aikuj, access eo ṇe aer kōmman kein rej aikuj payment im subscription eo ej kab cancel ilo automatic, im aolep mani kein rej kōnaan payment rej kab aikuj in kōmman.
8.6. Ejjeḷọk refund ñan credit kein rej kōmman kōn
Ejjeḷọk refund ej kab kōmman ñan juon pack eo an credit kein rej kōmman kōn wōt im kab ñan juon awa eo an subscription eo ej kōmman lok, ke ejjeḷọk aer kōmman kein ilo article 9 (Droit de rétractation) ilo lọjet.
9. Droit de rétractation — aikuj ṇe am kab cancel
Ilo article L221-18 an Code de la consommation, consumer eo ej wōr juon awa eo an rānoul im ōnōn (14) raan bwe en exercise droit de rétractation eo aer jen awa eo ej kōmman kōn contract eo, im ejjeḷọk aikuj in kōmman kōn why im ejjeḷọk aikuj in kōmman kōn aolep cost kein ilo articles L221-23 im L221-25 an code eo.
Ak ilo article L221-28 1° an Code de la consommation, droit de rétractation eo ejjeḷọk kab exercise ñan contract kein an service eo rej kōmman lok ñan awa eo an rétractation im ej kōmman lok ke consumer eo ej agree lok im ej renounce lok droit de rétractation eo aer. Ilo am validate purchase eo an credit wōt subscription, eok ej agree bwe service eo en kōmman ilo immediate ñan awa eo an rétractation ej kōnaan lok im eok ej renounce droit de rétractation ṇe ñan part eo an service eo ej kōmman kōn.
Droit de rétractation eo ej kab exercise, ilo awa eo an 14 raan, ñan credit kein ejjeḷọk kōmman kōn im ñan awa kein an subscription ejjeḷọk kōmman lok. Aolep request ej kab kōmman ilo email ṇe address eo ilo site eo.
10. Program eo an affiliation
User kein rej kab generate juon promo code eo aer im receive commission kein ilo sale kein rej kōmman kōn code eo. Aolep kōmman kein an program eo rej ilo section eo "Affiliation" ilo dashboard ṇe am.
11. Limitation eo an responsibility
Service eo ej kōmman juon analysis eo based ilo algorithm kein an intelligence artificielle, ak ejjeḷọk guarantee juon exactitude eo absolute. Éditeur eo ejjeḷọk kab responsible ñan consequence kein direct wōt indirect rej kōmman kōn result kein rej kōmman ilo service eo. Eok wōt ej responsible ñan decision kein im action kein am ke eok receive rapport eo.
12. Kōmman kein an CGU
Éditeur eo ej reserve droit eo bwe en kōmman CGU kein ilo aolep awa. Aolep modification ej kab notify ṇe user kein ilo email wōt display ilo site eo.
13. Loi eo applicable im juridiction eo compétente
CGU kein rej governed ilo droit français. Aolep litige eo ilo interpretation wōt exécution aer rej ilo compétence exclusive an tribunal kein français.